Macomb County
Saint Clair County
Helpfulness of office staff | 4 |
Speed of response | 4 |
Called Ahead | 5 |
Explanation of Options | 5 |
Cleanliness of work area | 5 |
Technician appearance | 5 |
Overall experience | 5 |
Likelihood you'd recommend us | 5 |
Comment | Tech. schedule was changed by scheduler and arrived 3 hours later than scheduled. a phone call to advise of an emergency and a change in schedule for me would have been appreciated. As it was I had to make a call to find what was going on. Good customer relations is dependent on making them aware of scheduling changes. |
Overall Rating |